Refund Policy

We stand firmly behind the performance and quality of GetAseed. We offer an unconditional **30-day money-back guarantee** on all first-time subscription plan purchases. If GetAseed does not meet your business expectations within the first 30 days of active service, you may request a 100% refund—no questions asked.

The 30-day refund guarantee applies to the software platform subscription fee (Go Plan and Pro Plan). Please note: - Direct conversation fees billed by Meta or third-party telephony providers already consumed during the trial are third-party costs and are non-refundable. - Custom enterprise development or bespoke onboarding services delivered under a distinct Scope of Work agreement are governed by their respective contracts.

To initiate a refund under the 30-day guarantee, simply send an email to **[email protected]** with your account email and organization name. Our billing team will process your refund within 3 to 5 business days back to your original payment method.