Privacy Policy

GetAseed ("we", "our", or "us"), part of the Codesoftic ecosystem located at Bestech Business Towers, Mohali, Punjab, India, is committed to safeguarding the privacy and security of our users, their businesses, and their end customers. This Privacy Policy details how we collect, process, store, and protect data when you utilize our website, dashboard, and conversational automation services across WhatsApp, Facebook Messenger, and Instagram.

We collect information necessary to deliver seamless conversational commerce: - **Account Information:** Name, corporate email, phone number, company name, billing details. - **Integration Credentials:** Authorized Meta Business tokens and official WhatsApp Cloud API connection credentials. - **Customer Conversation Metadata:** Transmitted message counts, delivery statuses, timestamps, and conversation tags solely to execute automation logic. - **Website Usage Data:** Standard browser telemetry, cookie preferences, and interaction logs.

Your data integrity is our utmost priority. As stated in Our Promise: - All communications sent via the official WhatsApp Cloud API are end-to-end encrypted or protected by Meta's enterprise security protocols. - We **never sell, lease, or monetize** your business data, customer contact lists, or message transcripts to third-party advertisers. - All stored customer records and contact submissions remain your exclusive intellectual and business property.

When you connect external software (such as Shopify, WooCommerce, Google Sheets, or custom webhooks), data transmission occurs strictly per your configured automation rules. We partner exclusively with official API providers compliant with GDPR and international data standards.

You hold the right to access, export, rectify, or request the deletion of your personal data at any time. For questions regarding your data privacy, contact our Data Protection Officer at [email protected].