Welcome to Getaseed Onboarding
& Training Portal
Your step-by-step guide to mastering Getaseed—your all-in-one WhatsApp growth, automation, and customer engagement platform.
Getaseed Onboarding & Training
We’re excited to help you set up GetASeed quickly so you can automate workflows, run campaigns, and manage conversations effortlessly.
Follow the training videos and modules below to get started.
Support Section
Getaseed Support
Our support team is here to assist you with setup, feature usage, or troubleshooting.
Support Details:
-
Support Hours: 10:00 AM – 7:00 PM IST
-
Response Time: 1–4 Hours
-
Live Chat: Available inside dashboard
-
WhatsApp Support: Available
-
Knowledge Base: help.getaseed.com
-
Email: [email protected]
Training Modules
-
WhatsApp API Setup
-
Payment Setup
-
Business Verification
-
Profile Setup & Optimization
-
Bulk Broadcasting
-
Live Chat Dashboard
-
Chatbot Creation
ONBOARDING MODULES
In this module, we’ll learn how to setup WhatsApp API, add a payment method and customise your WhatsApp profile
Connect Your Number
Learn how to connect your WhatsApp number with GetASeed using the official WhatsApp Cloud API.
You will need:
-
Prerequisites
-
Creating Business App
-
Connecting number to API
-
Verifying number
-
Syncing with GetASeed Dashboard
Setup Payment Method
Easily set up your billing to continue sending messages without interruption.
Includes:
-
Adding payment method
-
Understanding billing cycles
-
Managing limits
-
Tracking message spending
Verify Facebook Business Manager
Verification ensures higher messaging limits and platform reliability.
You will need:
-
-
Document requirements
-
How to submit verification
-
Troubleshooting verification failures
-
Change Profile Picture, Description & Website
Make your WhatsApp profile look professional and brand-aligned.
You will need:
-
Updating profile picture
-
Adding website URL
-
Writing a professional business description
-
Setting category & business details
Understanding Meta Business Manager
Learn how to navigate Meta Business Manager for ad accounts, business apps, and permissions.
BULK BROADCASTING MODULE
In this module, we’ll learn how to send bulk personalised messages on WhatsApp
How to Import Your Subscribers
Import your contacts directly into GetASeed using CSV or manual entry.
Include:
-
CSV setup
-
Formatting subscriber data
-
Uploading in dashboard
-
Assigning tags & segments
How to Create Message Templates
Create approved WhatsApp templates for marketing, alerts, promotions, and more.
Include:
-
Writing templates
-
Template categories
-
Avoiding rejection
-
Submitting for approval
How to Send Bulk Messages
Send targeted WhatsApp campaigns using templates.
Include:
-
Selecting audience
-
Scheduling campaigns
-
Attaching media
-
Tracking delivery & response
Troubleshooting Message Delivery Issues
If messages fail or get stuck, this guide helps you identify and fix the issue.
Covers:
-
Template rejections
-
Number quality rating
-
WABA restrictions
-
Traffic limits
LIVE CHAT DASHBOARD MODULE
In this module, we’ll learn everything you need to know about Live Chat Dashboard to offer customer support or follow up with your leads
How to Handle WhatsApp Conversations with Live Chat
Manage all customer chats from one dashboard.
Include:
-
Assigning chats to team members
-
Using canned replies
-
Managing tags & notes
-
Tracking conversations
CHATBOT MODULE
In this module, we’ll learn how to create chatbots that help you qualify leads and handle FAQs effortlessly
How to Create Chatbots for Support, Leads & FAQs
Build powerful no-code chatbots that automate conversations 24/7.
Includes:
-
Creating flows
-
Adding conditions
-
Setting triggers
-
Integrating with workflows