Welcome to Getaseed Onboarding

& Training Portal

Your step-by-step guide to mastering Getaseed—your all-in-one WhatsApp growth, automation, and customer engagement platform.

Getaseed Onboarding & Training

We’re excited to help you set up GetASeed quickly so you can automate workflows, run campaigns, and manage conversations effortlessly.
Follow the training videos and modules below to get started.

Support Section

Getaseed Support

Our support team is here to assist you with setup, feature usage, or troubleshooting.

Support Details:

  • Support Hours: 10:00 AM – 7:00 PM IST

  • Response Time: 1–4 Hours

  • Live Chat: Available inside dashboard

  • WhatsApp Support: Available

  • Knowledge Base: help.getaseed.com

  • Email: [email protected]

Training Modules

  • WhatsApp API Setup

  • Payment Setup

  • Business Verification

  • Profile Setup & Optimization

  • Bulk Broadcasting

  • Live Chat Dashboard

  • Chatbot Creation

ONBOARDING MODULES

In this module, we’ll learn how to setup WhatsApp API, add a payment method and customise your WhatsApp profile

Connect Your Number

Learn how to connect your WhatsApp number with GetASeed using the official WhatsApp Cloud API.

You will need:

  • Prerequisites

  • Creating Business App

  • Connecting number to API

  • Verifying number

  • Syncing with GetASeed Dashboard

Setup Payment Method

Easily set up your billing to continue sending messages without interruption.

Includes:

  • Adding payment method

  • Understanding billing cycles

  • Managing limits

  • Tracking message spending

Verify Facebook Business Manager

Verification ensures higher messaging limits and platform reliability.

You will need:

    • Document requirements

    • How to submit verification

    • Troubleshooting verification failures

Change Profile Picture, Description & Website

Make your WhatsApp profile look professional and brand-aligned.

You will need:

  • Updating profile picture

  • Adding website URL

  • Writing a professional business description

  • Setting category & business details

Understanding Meta Business Manager

Learn how to navigate Meta Business Manager for ad accounts, business apps, and permissions.

BULK BROADCASTING MODULE

In this module, we’ll learn how to send bulk personalised messages on WhatsApp

How to Import Your Subscribers

Import your contacts directly into GetASeed using CSV or manual entry.

Include:

  • CSV setup

  • Formatting subscriber data

  • Uploading in dashboard

  • Assigning tags & segments

How to Create Message Templates

Create approved WhatsApp templates for marketing, alerts, promotions, and more.

Include:

  • Writing templates

  • Template categories

  • Avoiding rejection

  • Submitting for approval

How to Send Bulk Messages

Send targeted WhatsApp campaigns using templates.

Include:

  • Selecting audience

  • Scheduling campaigns

  • Attaching media

  • Tracking delivery & response

Troubleshooting Message Delivery Issues

If messages fail or get stuck, this guide helps you identify and fix the issue.

Covers:

  • Template rejections

  • Number quality rating

  • WABA restrictions

  • Traffic limits

LIVE CHAT DASHBOARD MODULE

In this module, we’ll learn everything you need to know about Live Chat Dashboard to offer customer support or follow up with your leads

How to Handle WhatsApp Conversations with Live Chat

Manage all customer chats from one dashboard.

Include:

  • Assigning chats to team members

  • Using canned replies

  • Managing tags & notes

  • Tracking conversations

CHATBOT MODULE

In this module, we’ll learn how to create chatbots that help you qualify leads and handle FAQs effortlessly

How to Create Chatbots for Support, Leads & FAQs

Build powerful no-code chatbots that automate conversations 24/7.

Includes:

  • Creating flows

  • Adding conditions

  • Setting triggers

  • Integrating with workflows